After 3 unsuccessful attempts, the account is automatically locked. You must wait 24 hours before trying to reconnect. You can also go directly to a branch to unlock the account or request a new password.

For transfers between my accounts

In Menu <<Mon space>> click on <<My Transfers>> → Select the sender and recipient account number →Input the amount and the Transfer wording→Confirm the transaction.

For transfers to another customer's account

Add a beneficiary first

Adding a beneficiary

In Menu <<My Space>> click on <<My Transfers>>

Local and WAEMU beneficiaries → Add a recipient → Fill in the field → Add to the list → Enter the validation code and Confirm

To make a transfer

Select the sender and recipient account number → Enter the amount and the transfer description → Confirm the transaction → Enter the validation code → Confirm the transfer

• EBNDA
• BNDA TABALE
• BNDA MOBILE

E-BNDA

You must be a customer of the bank to have access to EBNDA. You must first fill in the subscription form, which is available in branches and can also be downloaded by clicking here (insert link). At the end of your subscription, the branch will give you a login and a password that you will have to change on your first connection.

BNDA TABALE

You are a BNDA customer and would like to receive real-time notifications of transactions on your account, subscribe to the SMS alert service. There are two options: :

• You can pre-subscribe remotely by dialling #913#, and then you have 30 days to complete the subscription in your branch.
• Or you can go directly to the branch to subscribe. .

Yes, you can have an additional loan as long as the prescribed conditions are met. What are the required documents for taking out an employee loan?

To qualify for an employee loan, you must be able to provide the following documents:

For civil servants:

• Signed loan request (addressed to the branch manager)
• Direct debit form (provided by the bank)
• Copies of the last three (03) pay slips
• Copy of identity document
• Certificate of service
• Integration order
• Certificate of indebtedness in the case of repurchase by other banks
• The statement of account for the last three (03) months (in the case of repurchase) by other banks/li>

For the private sector employees:

• Signed loan request (addressed to the branch manager)
• DDirect debit form (provided by the bank)
• Copies of the last three (03) pay slips
• Copy of identity document
• Certificate of service
• Employment contract
• Certificate of indebtedness in the case of repurchase by other banks
• The statement of account for the last three (03) months (in the case of repurchase) by other banks

For pensioners:

• Signed loan request (addressed to the branch manager)
• Pension direct debit form (provided by the bank)
• Copies of the last three (03) pension slips
• Copy of identity document
• Pension certificate
• Certificate of indebtedness in the case of repurchase by other banks
• The statement of account for the last three (03) months (in the case of repurchase) by other banks

For the military personnel:

• Signed loan request (addressed to the branch manager)
• Direct debit form (provided by the bank)
• Copies of the last three (03) pay slips
• Copy of identity document
• Certificate of effective presence in the profession (for military personnel)
• Certificate of indebtedness in the case of repurchase by other banks
• The statement of account for the last three (03) months (in the case of repurchase) by other banks