What are BNDA's available digital services?
- EBNDA
- BNDA TABALE
- BNDA MOBILE
How to subscribe to digital services?
E-BNDA
You must be a customer of the bank to have access to EBNDA. You must first fill in the subscription form, which is available in branches and can also be downloaded by clicking here (insert link). At the end of your subscription, the branch will give you a login and a password that you will have to change on your first connection.
BNDA TABALE
I have an outstanding loan. Is it possible to get an additional loan?
Yes, you can have an additional loan as long as the prescribed conditions are met. What are the required documents for taking out an employee loan?
To qualify for an employee loan, you must be able to provide the following documents:
For civil servants:
What to do if my withdrawal is unsuccessful?
Following an unsuccessful withdrawal, the refund will be processed within 48 hours, if not, please go to the branch to fill out the refund form.
My card got stuck in an ATM. What should I do?
BNDA Card stuck in a BNDA ATM
Go to the nearest BNDA branch to declare that your card got stuck and you can ask for the card to be sent to the BNDA branch of your choice.
Other banks' cards stuck in a BNDA ATM
If you are not a BNDA customer and your card got stuck in a BNDA ATM. You must contact your bank to get it back.
I found my lost card, can I use it again without contacting the bank?
Before using your card, go to one of BNDA's branches to request the lifting of restrictions (stop payment) on your card.
Pagination
Réseau d’agences BNDA dispose d’un réseau d’agences réparties sur tout le Mali.
Vous avez d'autres questions ?
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